Frequently Asked Questions

We specialize in consulting, graphic design, website design, printing, content management, and digital marketing solutions tailored for small businesses. Our services are flexible, scalable, and designed to help your business stand out.

We partner with small businesses, entrepreneurs, service providers, and design agencies across Canada who want smart design, effective marketing, and results-driven solutions tailored to their goals.

Every project begins with a conversation. We take time to understand your business, goals, and audience before moving into design or content development. You’ll receive clear timelines, recommended actions, and opportunities for feedback throughout the process.

Project timelines vary by scope. Smaller updates may take a few days, while larger initiatives, like full website builds, typically take several weeks. A detailed timeline will be provided before work begins.

We keep communication clear and frequent, usually through email and scheduled calls. You’ll always know the status of your project and what’s coming next.

Simply reach out via our contact page. We’ll schedule a conversation to discuss your needs and outline the best path forward.

Yes. We provide consulting to help you define goals, plan your brand, marketing, and content strategy, ensuring your project aligns with your business objectives.

Your messaging, design, and style are carefully coordinated throughout every project, so your brand presents a unified, professional image.

We handle the heavy lifting, but your input is crucial for alignment. You’ll be involved in key decisions, feedback rounds, and approvals, ensuring the final result meets your needs.

No problem. Our initial consultation helps clarify your goals, and we guide you through options so we can create a solution that fits your business, even if it evolves over time.

Much of our work is completed on behalf of partner agencies or under confidentiality agreements. Because of this, we don’t publicly display a traditional portfolio. Select examples or relevant experience may be shared privately during a consultation.

Yes. You will retain ownership of all deliverables we create for your project, including strategic documents and planning materials from consulting engagements.

Absolutely. We provide guidance and documentation to help you manage your website or marketing materials if you choose, or we can handle updates on your behalf.

Yes. We provide ongoing support, content management, and consulting packages for clients who want continued guidance after project completion.

Pricing depends on the scope and complexity of each project or consulting engagement. We provide transparent quotes upfront and ensure you know exactly what to expect.

Each project is unique, so we provide pricing during a consultation to ensure it’s tailored to your specific needs, including strategy and consulting services.

We discuss any changes with you immediately and adjust timelines or costs as needed, ensuring clarity and fairness throughout.

Yes. All our services are fully remote, allowing us to collaborate seamlessly with clients anywhere in Canada.

Absolutely. We carry professional liability insurance, which means you can trust that your projects are handled safely and professionally.

We handle changes professionally. Details regarding cancellations or rescheduling are outlined in your project description to ensure clear expectations from the start.